Frequently Asked Questions
Serving the Hampton Roads VA region
What types of security systems do you install for homes and businesses in the Hampton Roads area?
We offer full-service solutions including intrusion alarms, video surveillance, access control systems, fire alarm systems, smart home integrations and routine system inspections. Whether you’re a homeowner seeking smart home monitoring or a business protecting employees and assets, our certified team designs and installs tailored systems across Chesapeake, Virginia Beach, Newport News, Hampton and beyond.
How quickly can you respond to emergencies or urgent system repairs?
Because we’re a locally-owned business serving Hampton Roads since 1978, we’re able to dispatch technicians for emergency service, system failures or urgent network repairs with minimal delay. We pride ourselves on prompt, reliable support throughout the region.
Do you offer monitoring, inspection and maintenance services — or just installation?
Yes, we don’t stop at installation. Our services include ongoing system inspections, preventative maintenance, component testing, code compliance checks and repair/replacement as needed. This helps keep your system functioning optimally and protects your investment.
What makes your company different from national chain security providers?
As a local Hampton Roads business, we bring deep regional experience, personalized customer service, and the flexibility to recommend best-in-class products (rather than being locked into one vendor). We’ve served the community for decades, delivering custom systems designed for local conditions and budgets.
Can you integrate smart home or advanced automation features with security systems?
Absolutely — we design and install smart home automation, video doorbells, remote access control, mobile apps and monitoring systems so homeowners can monitor and control their security from anywhere. Businesses benefit from smart access systems and analytics too.
Do you serve both residential and commercial customers in the Hampton Roads area?
Yes, we serve both homes and businesses across Hampton Roads including cities such as Hampton, Newport News, Virginia Beach, Chesapeake, Gloucester and Mathews. Whether you need a home alarm system or a full commercial access-control and video surveillance setup, we’ve got you covered.
What should I expect during installation and how long does it take?
The installation process begins with a site survey, system design and equipment selection tailored to your property and security goals. Then the professional installation of hardware followed by system testing and user-training. Timeframes vary depending on system size and complexity — we’ll provide a clear schedule during your consultation.
Are you licensed and certified to install fire alarm systems and meet local code requirements?
Yes; we are licensed, certified and experienced in installing fire alarm and life-safety systems that comply with local regulations in Virginia. This ensures your system not only keeps you safe but helps with code compliance and building-safety standards.
What areas do you serve in Hampton Roads?
We serve the entire Hampton Roads region, including but not limited to Hampton, Virginia Beach, Chesapeake, Newport News, Gloucester, Mathews and surrounding communities. For any specific service-area question, please call us at (757) 827-1250.
How can I get a free quote or schedule a consultation?
Simply call (757) 827-1250, or fill out our online contact form on our website. Our team will schedule a site visit, discuss your needs, show you recommended options and provide a transparent quote. We look forward to helping protect your home or business in Hampton Roads.
